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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    cell phone number limitation

    Asked by Joe on January 14, 2014 at 09:12 AM

    In Taiwan,our cell phone number only have 10 numbers,so I want to limit the cell phone field to 10 numbers.

    how can I do?

    Page URL:
    http://www.jotform.me/fmvy5513/YuntechACC

    phone number phone field
  • Profile Image
    JotForm Support

    Answered by ardy0689 on January 14, 2014 at 11:03 AM

    Hello, thank you for contacting us. You may use a Mask to follow a correct pattern to have 10 numbers just like on the image below:

     

    Make sure that you enable "Input Mask" and configure the mask from "Mask Value". If you require further assistance, please do not hesitate to ask. Thank you

  • Profile Image

    Answered by fmvy5513 on February 09, 2014 at 11:51 AM

    I use a mask and set a pattern for 10 numbers,but our user remains can type less than 10 numbers,and it can pass the verification.

    Pls,help me.

     

    Page URL:
    http://www.jotform.me/fmvy5513/YuntechACC 

  • Profile Image
    JotForm Support

    Answered by NeilVicente on February 09, 2014 at 12:58 PM

    @fmvy5513

    I don't think there is a solution for that, at least not for now. Still, I will submit a request ticket to have this corrected.

    We will let you know if and when it gets released.