What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel account immediately

    Asked by ppforms on January 14, 2014 at 09:23 AM

    Need account cancelled. I have been trying to create a formand it does not work, I have changed browsers and still nothing, the site worked long enough to process my payment, now absolutely nothing. I would like a refund asap.

    order # 77588382 - $19.95

    Thank you

    cancel account create site does not work cancelled
  • Profile Image

    Answered by EliezerN on January 14, 2014 at 11:06 AM

    One of my colleagues has already answered and performed the refund in this thread: http://www.jotform.com/answers/317080

    Please refer that thread if you still need assistance related to this inquiry.

    Thanks