What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm trying to renew my subscription (old card no longer in use) but can't remember my puli us sign in details...can I log in and amend my billing info

    Asked by suehyp on January 14, 2014 at 10:12 AM
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    Answered by Cesar on January 14, 2014 at 11:35 AM

    You try accessing BlueSnap (Formerly Plimus) by retrieving your forgotten password through here:


    Alternatively, you can perform the following steps:

    1. Go to your Account Settings page
    2. Select Billing
    3. Click Edit beside the Payment Method line

    4. Proceed with credit card update


    Do let us know if you need further assistance. Thank you.

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    Answered by biloximarket on January 20, 2014 at 04:32 PM

    I'm having the same issue and clicking on credit card update doesn't work.

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    Answered by EliezerN on January 20, 2014 at 04:58 PM


    We will assist you with your inquiry in your own thread at this link: 


    Please refer this thread to post your future questions/inquiries related to it.