- dreamervacationsAsked on January 14, 2014 at 10:18 AM
I click submit on my website but don't receive the email. Could jotform.com try.
- JotForm SupportEltonCrisAnswered on January 14, 2014 at 12:02 PM
Your form recipient email email@example.com is in the bounce list due to the following reason.
firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp;550 : invalid address
I have now removed it so it should be fine by now. However, please take note on the bounce reason, you must review your email if it's active or valid. Check if there is no typo and the email entered is correct. Do a test submission with your form afterwards.