What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I test the form?

    Asked by dreamervacations on January 14, 2014 at 10:18 AM

    I click submit on my website but don't receive the email. Could jotform.com try.

    www.dreamervacations.com

    Page URL:
    http://www.dreamervacations.com/availability/reservation-questions-inf<br/>ormation-request/

    JotForm email www
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 14, 2014 at 12:02 PM

    Hi,

    Your form recipient email rsgratton@dreamervacations.com is in the bounce list due to the following reason.

    Result: 

    rsgratton@dreamervacations.com is IN the bounce list  

    Reason(s) : smtp;550 : invalid address

    I have now removed it so it should be fine by now. However, please take note on the bounce reason, you must review your email if it's active or valid. Check if there is no typo and the email entered is correct. Do a test submission with your form afterwards.

    Regards!