What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I see the values from a sliding scale in the submission?

    Asked by uic_cte on January 14, 2014 at 11:01 AM

    I'm using the sliding scale widget on my form.  It looks like everything is working fine until I go to the submissions.  There are NO values for any of my sliding scale questions.  Am I doing something wrong?

    Page URL:
    http://www.jotform.com//?formID=33044569232856

    Submissions
  • Profile Image

    Answered by Cesar on January 14, 2014 at 12:16 PM

    At this time I am testing the form. I do see the same issue on my end. It appears the Numeric Slider Widget is not working properly. I will go ahead and submit a bug ticket for the Development Team to review. Once there is an update on this you will be notified on through this thread.

    In the meantime, I would suggest to alternatively use the following options:

    The Slider Widget:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/23394_slider1.png

    Scale Rating tool:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/23395_slider2.png

    Thank you.

  • Profile Image

    Answered by uic_cte on January 16, 2014 at 07:30 AM
    Thank you! I'll make that change.
    Thanks,
    Betsy
    ----
    Betsy Gates-Ehlers, MEd, MS
    University of Illinois at Chicago
    Council on Teacher Education
    Data Management Specialist
    1040 W. Harrison St. (MC147)
    Chicago, IL 60607
    Phone: 312.355.1872
    Fax: 312.355.0720
    http://cte.uic.edu
    http://uiccte.org
    ...
  • Profile Image
    JotForm Support

    Answered by steve on September 23, 2014 at 07:56 PM

    Hello-

    This has since been resolved. Please let us know if you still encounter an issue.

    Thanks!