How to remove email branding in Notification or Autoresponder

  • willievanr1
    Asked on June 21, 2021 at 10:13 AM

    Removed branding in the settings tab. However, still shows jotform branding on received submission


    1624284698 60d09e1a0931e  Screenshot 10

  • Taylor JotForm Support
    Replied on June 21, 2021 at 12:51 PM

    Hello! 👋

    If you're seeing the branding in Email Notifications or Autoresponders, you may need to remove it manually using the email template editor. We have a guide on how to access the email template for your emails here.

    Just highlight the branding section in the email and hit backspace on your keyboard, don't forget to hit Save!

    1624294163 60d0c31380b66 edit email Screenshot 10

    Any new Notification or Autoresponder emails should not show any branding now that you've made the change on your account. If you have any additional questions, please let us know!

    Thanks!