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willievanr1Asked on June 21, 2021 at 10:13 AM
Removed branding in the settings tab. However, still shows jotform branding on received submission
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Taylor JotForm SupportReplied on June 21, 2021 at 12:51 PM
Hello! 👋
If you're seeing the branding in Email Notifications or Autoresponders, you may need to remove it manually using the email template editor. We have a guide on how to access the email template for your emails here.
Just highlight the branding section in the email and hit backspace on your keyboard, don't forget to hit Save!
Any new Notification or Autoresponder emails should not show any branding now that you've made the change on your account. If you have any additional questions, please let us know!
Thanks!