What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to turn off SSL when uploading from FTP? It is counted against SSL Submission

    Asked by claypole on January 14, 2014 at 03:38 PM


    I've setup a form to FTP upload to a server - this all works fine... but, does this process have to be an SSL Secure Submission, or is there a way to turn it off? It's not a public page.



  • Profile Image
    JotForm Support

    Answered by ardy0689 on January 14, 2014 at 04:49 PM

    Thank you for contacting us. Unfortunately, enabling FTP feature to a form will be counted both as SSL submission and as a Normal Submission. Currently, there is no way to turn it off.

    However, it is possible to use a webhook and create a custom PHP script that fetches the uploaded files and let PHP handle and connect to your FTP server which will not be counted to you as SSL submission.


    For more information about webhooks please visit our guide How to Setup Webhook on JotForm. If you require further assistance, please do not hesitate to ask. Thank you