How to turn off SSL when uploading from FTP? It is counted against SSL Submission

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    Asked on January 14, 2014 at 03:38 PM


    I've setup a form to FTP upload to a server - this all works fine... but, does this process have to be an SSL Secure Submission, or is there a way to turn it off? It's not a public page.



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    Answered on January 14, 2014 at 04:49 PM

    Thank you for contacting us. Unfortunately, enabling FTP feature to a form will be counted both as SSL submission and as a Normal Submission. Currently, there is no way to turn it off.

    However, it is possible to use a webhook and create a custom PHP script that fetches the uploaded files and let PHP handle and connect to your FTP server which will not be counted to you as SSL submission.


    For more information about webhooks please visit our guide How to Setup Webhook on JotForm. If you require further assistance, please do not hesitate to ask. Thank you