Why is the notification email for submissions and confirmation email fields limited?

  • Ellis_Bradford
    Answered on June 21, 2021 03:24 PM

    Hi Good day,

    I would really appreciate your quick response on this. I can not find the other fields when I am editing the notification format, the fields are somehow limited or cut off (Not showing the whole form). I am trying to put titles between fields for the submission emails and confirmation emails to be more cleaner but I could not find the other fields on Jotforms>Settings>Emails>Notifications>Edit. Kindly let me know how to show all the fields while editing the notification format. Thank you.

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  • Jed_C
    Answered on June 21, 2021 11:12 PM

    The number of characters in your email notification should be fine, please delete the old notification and create a new so all new fields will reflect on the new nofitication.

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