Displaying error "Bad Gateway" when form is sent (the form is published and receiving data)

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    jurajkrumpolec
    Asked on June 21, 2021 at 04:44 PM

    Please, could you reslove the issue when our form is displaying after submitting error "502 Bad Gateway" instead of Thank you page? I have cleared the cache about 4 times and the error is still there.

    https://form.jotform.com/211592622464354


    Thank you.

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    Jed_C
    Answered on June 22, 2021 at 01:04 AM

    Unfortunately, I'm unable to replicate the issue. Please confirm if you are still having this issue?

    1624338234_60d16f3a98cdd_err.gif

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    jurajkrumpolec
    Answered on June 22, 2021 at 03:13 AM

    It seems that clearing the cache in settings has helped indeed. Respondents no longer complain. The error was showing to me until I deleted browser’s cache and cookies. Thank you.