Missing Submissions: Why some of the fields data is missing in submissions?

marilo
Asked on June 21, 2021 at 06:13 PM

The users completed the forms and double-checked it, but some of the questions are not showing up, could you check that all the intel was sent?

This is a re-post of a comment on How to View Incomplete Submissions in Jotform Tables
Zahra_S
Answered on June 22, 2021 at 03:26 AM

Hi there,
I checked your form and it looks like that the empty fields are non-required. It might be possible that these were skipped and the user didn't receive any warning. You will notice that none of the required field data is missing. I would suggest making the rest of the fields required also to avoid empty entries.
Related Guides: How-to-set-a-field-as-required-or-non-required
I hope this helps. Please let us know if you need further assistance.