One of my forms is also giving my guests a Upload Error code. Some are seeing it but not all.

  • mavenhc56
    Asked on June 21, 2021 at 7:45 PM
    one of my forms is also giving my guests a Upload Error code. Some are seeing it but not all.
  • Amin JotForm Support
    Replied on June 21, 2021 at 8:01 PM

    Hi there,

    I've submitted your form, and was able to get the error below.

    1624319319 60d1255776f67  Screenshot 10

    However, my submission went through fine.

    Can you please elaborate if you're experiencing the error on any other forms besides this one?

    We're patiently waiting for your response.

  • mavenhc56
    Replied on June 21, 2021 at 8:22 PM
    This is the only one. And with the other guest the forms did not come
    through
    ...
  • Zahra_S
    Replied on June 22, 2021 at 4:53 AM

    We apologize for the inconvenience.

    I have cleared your form cache. Can you please hide the existing file upload field and add a new one? Please test the form after that and let us know how it goes.

    We will wait for your response.