I cannot remember any of my previous account details

  • Profile Image
    Trevor swift
    Asked on June 27, 2011 at 12:45 PM

    I cannot remember any details I used to set up my previous account. But I wish to continue with it or start a new account.

    The problem I am having is that it remembers an e-mail address I used as a reply address for some forms and will not let me re use it with out signing in.

    Can that account and details be deleted or at least supply me with the details once more.

    Thanks

  • Profile Image
    ts
    Answered on June 27, 2011 at 02:23 PM

    Help please!

    I have tried reset with each of my email addresses and received no reset instructions back.

  • Profile Image
    ts
    Answered on June 27, 2011 at 02:24 PM

    Help please!

    I have tried reset with each of my email addresses and received no reset instructions back.

  • Profile Image
    ts
    Answered on June 27, 2011 at 02:24 PM

    Help please!

    I have tried reset with each of my email addresses and received no reset instructions back.

  • Profile Image
    allanftd
    Answered on June 28, 2011 at 03:25 AM

    Hi trevor,

    I tried to look for your name and email address in our member database but failed to get relevant results. Could you please provide a URL where your form is currently embedded so that we can check the 11-digit Form ID? If you can provide a direct JotForm link, i.e. http://www.jotform.com/form/12345678910, that's better. 

    We'll await your feedback.

    JOTFORM SUPPORT