Missing information on Jotform Reports

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    Asked on January 14, 2014 at 07:40 PM


    On our 2S marketing and outreach reports, when an end user completes the form, there is an email confirmation sent that has all of the items that they entered in the whole form that shows up on the email.  For the past 3-4 months, the end user is not getting all of the information from the report they submitted onto the email confirmation that is sent to them.  In other words, there is missing information from what they entered to what they are getting in the confirmation email.  The screen shot shows the missing information in the highlighted area.  Please advise a fix to this.  I look forward to hearing from you.  Thank you.

    Ray Warda

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    Answered on January 14, 2014 at 09:20 PM


    Are you referring to this form http://form.jotformpro.com/form/31626390063955 ?

    I checked the form submissions, but I found it empty. There is no submission for this form yet at this time.

    Can you please tell us which form we should be checking?


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    Answered on January 16, 2014 at 07:40 AM
    Yes, that is the form, but I currently don’t have any submissions. I will have some by the end of this month. Or maybe I can submit a test form so that you can see it. I can do that tomorrow.
    Thank you,
    Ray N. Warda
    Outreach Director
    BLB Resources, Inc.
    Office (949) 261-9155 Ext. 2110
    Direct Line (949) 751-1791
    16845 Von Karman Ave, Suite 100 | Irvine, CA 92606
    Outreach and Marketing Team:
    o Outreach and Marketing Director, Ray Warda: rwarda@blbresources.com
    o REO Marketing Representative – Michigan, Amy Beltz: abeltz@blbresources.com
    o BLB Agent Resources page: http://www.blbresources.com/agent-resources.html
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    Answered on January 16, 2014 at 12:07 PM

    Ok, once you have submissions sent to this form, let us know if you still need assistance