What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Missing information on Jotform ReportsAsked by rwarda on January 14, 2014 at 07:40 PM
On our 2S marketing and outreach reports, when an end user completes the form, there is an email confirmation sent that has all of the items that they entered in the whole form that shows up on the email. For the past 3-4 months, the end user is not getting all of the information from the report they submitted onto the email confirmation that is sent to them. In other words, there is missing information from what they entered to what they are getting in the confirmation email. The screen shot shows the missing information in the highlighted area. Please advise a fix to this. I look forward to hearing from you. Thank you.
Are you referring to this form http://form.jotformpro.com/form/31626390063955 ?
I checked the form submissions, but I found it empty. There is no submission for this form yet at this time.
Can you please tell us which form we should be checking?
Yes, that is the form, but I currently don’t have any submissions. I will have some by the end of this month. Or maybe I can submit a test form so that you can see it. I can do that tomorrow.
Ray N. Warda
BLB Resources, Inc.
Office (949) 261-9155 Ext. 2110
Direct Line (949) 751-1791
16845 Von Karman Ave, Suite 100 | Irvine, CA 92606
Outreach and Marketing Team:
o Outreach and Marketing Director, Ray Warda: firstname.lastname@example.org
o REO Marketing Representative – Michigan, Amy Beltz: email@example.com
o BLB Agent Resources page: http://www.blbresources.com/agent-resources.html
[cid:image001.png@01CDC198.320B3F00] [cid:image002.png@01CDC198.320B3F00] [cid:image003.png@01CDC198.320B3F00] [cid:image004.png@01CDC198.320B3F00]
"Stay true, stay positive, stay focused and you will achieve extraordinary results" - Ray Warda
“The only way to build a legacy that they will remember, is to build it in a way that they will never forget” - Unknown
The information contained within this e-mail and any attached document(s) is confidential and/or privileged. It is intended solely for the use of the addressee(s) named within the e-mail. Unauthorized disclosure, photocopying, distribution or use of the information contained herein is prohibited. If you believe that you have received this e-mail in error, please notify the sender by reply transmission and delete the message without reviewing, copying or disclosing the message, any attachments or any contents thereof. This product has been scanned for known viruses using ESET NOD32 Antivirus and is certified to be free of known viruses at the time of delivery.
JotForm Support Manager
Ok, once you have submissions sent to this form, let us know if you still need assistance