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    How to change email address

    Asked by spottydogcomp on January 14, 2014 at 08:59 PM


    This is going to sound really dumb, but I can't seem to find how to change what email address a form submission is sent to.

    It's been so long since I setup the form, and now I need to change where it gets sent to, and I just can't see where it's done when I edit the form.

    I hope you can point me in the right direction.



    Iain Kennedy

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    Answered by jedcadorna on January 15, 2014 at 02:10 AM

    Hi Iain,

    Here's how you can change your email address or the "Recipient E-Mail".

    1. Go to Email Alerts > Notification

    2. Choose Recipient E-mail

    3. Save your notification settings then test your form.


    I hope this help. You can also view this related guide on how to setup your notification https://www.jotform.com/help/25-Setting-Up-Email-Notifications

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    Answered by spottydogcomp on January 15, 2014 at 11:25 PM


    Thanks for the info.

    Your instructions missed a step, however they did point me in the right direction thank you very much.

    For other people who might have the same problem, below is the missing step.



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    Answered by Cesar on January 15, 2014 at 11:57 PM

    Thank you for your input, lain.

    If you do need further assistance, do let us know. Thanks again.

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    Answered by spottydogcomp on January 16, 2014 at 07:50 AM
    Hi Ceaser.
    Thank you very much for your help.
    Much appreciated.

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    Answered by vailnick on February 17, 2016 at 03:17 PM

    If you wanted to have multiple people get the notification email, would you just add a comma and another email address?
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    JotForm Support

    Answered by Chriistian on February 17, 2016 at 08:50 PM

    This is an old post. To better assist you, your concern will be answered in a new thread. Simply follow this link: http://www.jotform.com/answers/775001