- hiosucriAsked on June 27, 2011 at 01:22 PM
I use your contact form, but I get no e-mails directly into my mailbox. I see the emails that were created using the contact form, only mailbox on your homepage. But this happens only if I use my email addresses in the starts with firstname.lastname@example.org, so that there are problems when it comes to forwarding? namely, it works without problems when I type a normal gmail email address. This happens even though I have changed nothing in the notifications, I have your template in use "contact us" and there was only adapted a few fields
- JotForm FounderaytekinAnswered on June 30, 2011 at 06:26 AM
One possible explanation is that it is getting stuck on the spam filter on your server.
I made a test submission and checked out our email server logs. It looks like your email account is not correct. Your email server gives "User unknown" error.
- JotForm SupportNeilVicenteAnswered on July 03, 2011 at 10:53 PM
It looks like you have replied to the email notification for this thread but your response failed to display. Please repost your responses on this page - http://www.jotform.com/answers/31747-probs-with-forwarding
We look forward to helping you solve this issue. Thank you and have a great day!