How can I enter to my new account?

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    Pablo Socconini 
    Asked on January 15, 2014 at 02:14 AM

    Hellow, I would like to know how cai I enter to my new account, I bougth te JotForm premium yearly with the next order:

     

    I Need the User name and password please for enter to my new account.

     

    Order:  INT140115-1597-73862

     

    Thanks for your support and I`ll be waiting your instructions.

  • Profile Image
    ashwin_d
    Answered on January 15, 2014 at 04:44 AM

    Hello Pablo,

    Are you sure you have a new account? Upon checking I found that you have account with us since Oct, 2009. Upon taking a closer look at the forms, I found that one of the form was last edited yesterday. 

    The username of your account is "rodion" and the account email address is "soc*******@hotmail.com" Do you have access to this email account? You can reset the password by clicking on the "Forgot Password" link which is available in "Sign In" window:

    Thank you!

  • Profile Image
    Pablo Socconini 
    Answered on January 17, 2014 at 12:00 AM
    Thanks for your attention,
    I remember my account enter with rodion.
    Thank again you are very nice.
    Regards.
    2014/1/15 JotForm Support Forum
    ...
  • Profile Image
    ashwin_d
    Answered on January 17, 2014 at 12:50 AM

    Hello Pablo,

    You are welcome.

    I'm very pleased that I was able to help you.

    Thank you!