What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I enter to my new account?

    Asked by Pablo Socconini  on January 15, 2014 at 02:14 AM

    Hellow, I would like to know how cai I enter to my new account, I bougth te JotForm premium yearly with the next order:


    I Need the User name and password please for enter to my new account.


    Order:  INT140115-1597-73862


    Thanks for your support and I`ll be waiting your instructions.

    JotForm style size name
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 15, 2014 at 04:44 AM

    Hello Pablo,

    Are you sure you have a new account? Upon checking I found that you have account with us since Oct, 2009. Upon taking a closer look at the forms, I found that one of the form was last edited yesterday. 

    The username of your account is "rodion" and the account email address is "soc*******@hotmail.com" Do you have access to this email account? You can reset the password by clicking on the "Forgot Password" link which is available in "Sign In" window:

    Thank you!

  • Profile Image

    Answered by Pablo Socconini  on January 17, 2014 at 12:00 AM
    Thanks for your attention,
    I remember my account enter with rodion.
    Thank again you are very nice.
    2014/1/15 JotForm Support Forum
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 17, 2014 at 12:50 AM

    Hello Pablo,

    You are welcome.

    I'm very pleased that I was able to help you.

    Thank you!