What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can I encrypt e-mails?

    Asked by joncab on January 15, 2014 at 04:57 AM

    I have a form that sends us an e-mail requesting advice on confidential matters.  How can I make the information secure? 

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    Answered by jedcadorna on January 15, 2014 at 07:27 AM


    Thank you for contacting us. If your form is embedded on your site you can use the SSL embed code to add more encryption in your data. Please see this guide abou how to make an SSL submission http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Secure link will be something like this: https://secure.jotformpro.com/jsform/32792649273970

    Non Secure link: http://form.jotformpro.com/jsform/32792649273970


    Take note that for Free user you will only have 10 SSL submission and 100 Non SSL submission if you exceed your monthly quota you will receive a notification that your form will be disabled. For you to enable your form back its either 1. You upgrade to a higher plan or 2. Your counter refresh back to 0. 

    Question: When does your counter refresh back to 0?  This is to all Jotform users. The counter resets back to 0 every 1st of the month regardless of when you created your account.

    Let us know if you need further help.