Changes on the form don't show up

Hi,

Hope you're well.

I've just tried to create my first form but the changes don't show up in the preview form.

I've cleared the cache in the settings and in Chrome, but still my changes don't show up.

Any reason why?

Thanks,

Effie

Hi Effie, thank you for contacting support.

Could you please share what particular changes you made that didn't show up in the preview form?

I just checked your form, and it appears to be working correctly on my end. Could you also please attach a screenshot of what you see on your end?

GUIDE: how-to-post-screenshots-to-our-support-forum

We look forward to your response.

Hey Jovanne,

It seems it's now working! When I'd go to the preview, it didn't show the customised appearance I had chosen for my form - only the copy and questions.

But it's fixed now anyway.

Thanks for your response!

Effie

Hi Effie, thank you for taking the time to update us.

We're glad that the issue has been resolved. Let us know if you need further assistance. We are always happy to help!