Substring and Form Calculation doesnt works on mobile

  • fondoesperanza
    Asked on June 22, 2021 at 7:01 PM

    I made this form to validate Chilean RUT. In web, works fine but only when I focus on the next field (with Tab button). On Mobile, doesn't work, I cant move focus to the right field to active Form calculation used to validate.

    I used "Substring widget" to apply field decomposition.


    Form Link: https://www.jotform.com/build/211668800204651

    Try with this RUT to validate:

    • 30450670-9
    • 30450671-7
    • 30450672-5
    • 30450673-3
    • 30450674-1
    • 30450675-K
    • 30450676-8
    • 30450677-6
    • 30450678-4
    • 30450679-2

    Please Help.

  • Rehan Support Team Lead
    Replied on June 23, 2021 at 4:36 AM

    Greetings,

    In order to trigger the fields without pressing the Tab, you'll have to modify your form a little. I've created a clone of your form. I've added a Time picker field.

    1624436978 60d2f0f2a7b9d  Screenshot 10

    Then add another substring widget in the form and create the following condition to create an automated effect.

    1624437029 60d2f125264d1  Screenshot 21

    The paragraph field condition will also get changed to show it as soon as the widget is triggered by the time field.

    1624437098 60d2f16a12bc0  Screenshot 32

    I have the new fields visible in the form now so you can see how they are working.

    You can hide these fields when you are using the forms.

    The cloned form link is below.

    https://form.jotform.com/211731659815965

    You can clone it using the guide below.

    https://www.jotform.com/help/27-how-to-clone-an-existing-form-from-your-account

    Should you have any questions then please let us know.

    Thanks