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NitishAsked on June 22, 2021 at 7:24 PM
Hi,
we have connected our Trello board to the JotForm submissions. Every time the client submits a JotForm, a Trello card is created and populated with the information given in the JotForm. Yesterday, for some reason, that wasn't happening. It will be a problem if that continues. Could you please look into it?
thanks,
Nitish
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Vanessa_TReplied on June 23, 2021 at 4:36 AM
I checked the 2 forms under your account, however, they are both not linked with Trello.
Kindly share the URL of the form you are referring to.
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NitishReplied on June 23, 2021 at 7:07 PM
Hi Vanessa,
I'm referring to this JotForm.
https://www.jotform.com/build/60187014046852
thanks, -
Vanessa_TReplied on June 24, 2021 at 2:01 AM
Thank you for providing the form URL.
As per checking, you have a pretty straightforward and simple integration as such, I could not find any possible mapping issues.
Kindly remove the integration instead and re-integrate in case the authentication is the one failing.