Help on Form designs and codes

  • cruzzerk97
    Answered on June 22, 2021 08:04 PM
    1. Where is the source codes or HTML file will find the code for the email (whatever the sender sent) when the user send and the receivers it
    2. How can I remove the green text from the email when the receiver gets the email John Smith <>
  • Girish JotForm Support
    Answered on June 23, 2021 04:55 AM

    Here you can find the source code of the emails, where you can add/edit HTML codes:

    1624438425 60d2f6994f692 2306 13 Screenshot 10

    You need to edit your notification email to access this page.

    Were you able to resolve this since I can see that the Sender email on your form is now

  • cruzzerk97
    Answered on June 23, 2021 01:55 PM

    I want to completely remove when the receiver gets

    the mail (see capture image attached).

    and is there any way I can link the source code of the email like in the

    previous email to the CSS folder or main HTML file

    ...1624475426 60d387221f08d Capture Screenshot 10

  • John Support Team Lead
    Answered on June 23, 2021 09:57 PM

    Unfortunately, that cannot be removed by CSS and I believe that's how email client/webmail works.

    You would need to set up your own SMTP sender email if you don't want to use our default sender emails.

    Please refer to this guide on how-to-setup-smtp-for-a-form.