Help on Form designs and codes

  • cruzzerk97
    Asked on June 22, 2021 at 8:04 PM
    1. Where is the source codes or HTML file will find the code for the email (whatever the sender sent) when the user send and the receivers it
    2. How can I remove the green text from the email when the receiver gets the email John Smith <noreply@formresponse.com>
  • Girish JotForm Support
    Replied on June 23, 2021 at 4:55 AM

    Here you can find the source code of the emails, where you can add/edit HTML codes:

    1624438425 60d2f6994f692 2306 13 Screenshot 10

    You need to edit your notification email to access this page.

    Were you able to resolve this since I can see that the Sender email on your form https://form.jotform.com/211716702063144 is now noreply@jotform.com?

  • cruzzerk97
    Replied on June 23, 2021 at 1:55 PM

    I want to completely remove noreply@jotform.com when the receiver gets

    the mail (see capture image attached).

    and is there any way I can link the source code of the email like in the

    previous email to the CSS folder or main HTML file

    ...1624475426 60d387221f08d Capture Screenshot 10

  • John Support Team Lead
    Replied on June 23, 2021 at 9:57 PM

    Unfortunately, that cannot be removed by CSS and I believe that's how email client/webmail works.

    You would need to set up your own SMTP sender email if you don't want to use our default sender emails.

    Please refer to this guide on how-to-setup-smtp-for-a-form.