Help on Form designs and codes

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    cruzzerk97
    Asked on June 22, 2021 at 08:04 PM
    1. Where is the source codes or HTML file will find the code for the email (whatever the sender sent) when the user send and the receivers it
    2. How can I remove the green text from the email when the receiver gets the email John Smith <noreply@formresponse.com>
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    gerardw
    Answered on June 23, 2021 at 04:55 AM

    Here you can find the source code of the emails, where you can add/edit HTML codes:

    1624438425_60d2f6994f692_2306_13.png

    You need to edit your notification email to access this page.

    Were you able to resolve this since I can see that the Sender email on your form https://form.jotform.com/211716702063144 is now noreply@jotform.com?

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    cruzzerk97
    Answered on June 23, 2021 at 01:55 PM

    I want to completely remove noreply@jotform.com when the receiver gets

    the mail (see capture image attached).

    and is there any way I can link the source code of the email like in the

    previous email to the CSS folder or main HTML file

    ...1624475426_60d387221f08d_Capture.PNG

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    JohnRex
    Answered on June 23, 2021 at 09:57 PM

    Unfortunately, that cannot be removed by CSS and I believe that's how email client/webmail works.

    You would need to set up your own SMTP sender email if you don't want to use our default sender emails.

    Please refer to this guide on how-to-setup-smtp-for-a-form.