PDF Attachment: Missing Field

  • bchsindy
    Asked on June 23, 2021 at 2:05 PM

    Just a note: I am having exact same problem with Stripe, where the product and payment information won't display on a pdf attached to an email autoresponse/notification and in several different forms.

    My support ticket has also been escalated on June 22. Hopefully, they will get this worked out!

  • Anthony_Evans
    Replied on June 23, 2021 at 2:10 PM

    Hello eileenjst,

    I see that you're experiencing the same issue, and that a ticket has already been created for you on another thread: https://www.jotform.com/answers/3173191. Thank you for the additional information. Please rest assured that our developers are aware of this issue. If you have any further questions or notes, please provide them in the thread assigned to your ticket.

    Thank you for your understanding!