Open PDF Editor replaced with Create PDF Doc

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    HAHC3508
    Asked on June 23, 2021 at 05:19 PM

    Yesterday I finished setting up a PDF using the "Open PDF Editor" option. This had taken me some time to create as I had to edit multiple fields and mess with the editing options.  

    This afternoon, the "Open PDF Editor" isn't an option, instead "Create PDF Doc" was in its place. In clicking this option, it reverted back to the original PDF version I had started with. Please tell me there is a way to restore the PDF version I created.

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    Vanessa_T
    Answered on June 24, 2021 at 02:20 AM

    I see there are two pdf documents within your pdf editor.

    I assume the very first one is the one you have created yesterday.

    If you only need one PDF Document format, I suggest you delete the second one to avoid future confusion.

    I would also suggest, if you need multiple PDF Documents, please rename them accordingly.

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