qcrushwebAsked on June 23, 2021 11:15 PM
I'm getting the following error when trying to update an email address on one of my conditions...
"Users on a free plan can add a maximum of three conditional emails. Please upgrade your account to add more conditional emails."
How do I fix this?
Johann_AAnswered on June 24, 2021 07:43 AM
We would like to apologize for any inconvenience. I'm afraid that there is a limit of 3 conditional emails for accounts on a Starter plan.
You may upgrade your account so you can create more conditional emails on your forms.
Reference Guide: How-to-upgrade-my-account
Feel free to let us know if you need any further assistance.
qcrushwebAnswered on June 24, 2021 09:44 AMBut what does conditional emails mean? Can only send to 3 email addresses
or can only have 3 "If Blocks" to decide which email address to use?
Johann_AAnswered on June 24, 2021 12:39 PM
It means 3 different emails. You can have few blocks with the same emails, but if there are 3 blocks with 3 different emails, you will be blocked.
qcrushwebAnswered on September 28, 2021 08:58 PM
On your pricing page it does not mention a Conditional Email count for the different levels. What are the max number of Conditional Emails for each of the upgrade packages?
Nikola JotForm SupportAnswered on September 29, 2021 07:20 AM
Paid accounts (Bronze, Silver, and Gold) don't have the Conditional Email limit.