- ys1963Asked on January 15, 2014 at 11:35 PM
Create a form where I'm sending you to try out the site, but this statement does not come to my mail box? How do I make an arrangement? where the error or am I doing? I'm sending mail out JotForm test, test mail coming. However, when I send mail through the site, fill out the form box does not come to my notice.Page URL:
- CesarAnswered on January 16, 2014 at 12:31 AM
From my understanding the Form in question is: Form 40147264808354
Checking your form, it appears your Email Notification settings are set properly.
The E-Mail Log shows the last email sent to be successful:Current Server: /var/log/jotform/amazonSES.log:[15/Jan/2014:23:55:19 -0500] 40147264808354 AmazonSES Sent email to email@example.com - MessageID:000001439967463c-930a8801-55ee-4304-bcb9-70f8ce890f31-000000 - RequestId:65973c05-7e6a-11e3-aa9c-09f216322805
Kindly follow the recommendations in this guide.
Such as adding JotForm domains used for email to your whitelist:· jotform.com· email.amazonses.com· amazonses.com· jotform.co· secure.jotform.co· s3.amazonaws.com· static-interlogyllc.netdna-ssl.com
Do let us know if the issue persists. Thank you.