What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
SMTP set upAsked by Anja6160 on January 16, 2014 at 12:35 AM
I am trying to set up my form so when somebody fills it in it goes to a certain email adress. I fill in all the field but when i send the test email it never arrives at the email.
Also i tried setting up the smtp but i always get an error message saying SMTP error occurred.
The form is not embedded yet.
Can somebody help?
I am trying to set up my form so when somebody fills it in it goes to a certain email adress. I fill in all the field but when i send the test email it never arrives at the email.First, kindly make sure to add the Sender Name to the Email Notification as this may cause your Email Notification to become rejected by your Email Service Provider.In regards to having the E-Mail sent to an specific E-Mail Adress when the form is filled in. Kindly take a look at this How-to-send-to-a-specific-email-address-based-on-a-selection.Also i tried setting up the smtp but i always get an error message saying SMTP error occurred.Do make sure that SMTP settings are correct. If possible do provide a screenshot and the SMTP settings you are adding, so that we may be able to assist you better. Thank you.Related Article:
How to upload and add screenshots to support forum?