Image Size Requirements

  • fdun456jot
    Asked on June 24, 2021 at 9:51 AM

    Good day all.

    Can you tell me or point me to a link that provides the image size requirements so they are responsive on any device?

    Best,

    Fred

  • Andrew Manager of Enterprise Frontline Support
    Replied on June 24, 2021 at 1:39 PM

    Hello Fred,

    Thank you for contacting JotForm Support! I am having a bit of trouble understanding your request based on the information provided here. In order to aid in our investigation, can you please provide us with the URL of the form in question, and perhaps a scree capture of the issue you are seeing that needs to be addressed?

    User Guides- https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    https://www.jotform.com/help/401-where-to-find-my-form-url

    Thank you in advance!

  • fdun456jot
    Replied on June 24, 2021 at 3:26 PM

    Here are samples of what the logo looks like on different devices in Form Preview.

    1624562776 60d4dc5821927 Screenshot 10

  • Andrew Manager of Enterprise Frontline Support
    Replied on June 24, 2021 at 4:35 PM

    Hello there,

    Thank you for the quick response! I just checked back in on your account, and I am having a hard time locating the form which you referenced in your screenshot. Can you please provide us with the URL of this form so that we can help draft up some CSS that will fix this issue?

    User Guide- https://www.jotform.com/help/401-where-to-find-my-form-url

    Thank you in advance!