PDF attachments are received as downloadable link

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    Vigotov
    Asked on June 25, 2021 at 05:26 AM
    I'm also having an issue where my "Certificate of Completion" email, which used to include an actual email attachment with a certificate made using the custom Jotform PDF editor, is now only including a link to download the PDF instead. How can I get it to return to attaching the file itself rather than a link?
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    Tommaso_F
    Answered on June 25, 2021 at 05:40 AM

    I did a submission test on your form and I was not able to replicate the issue.
    1624613928_60d5a4282e5a1_


    Could you please disable the attachment, send a test mail, and then re-enable the option again?
    Might be a temporary glitch.

    Let us know.