I've lost my all time tab on the toolbar how do I put it back in?

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    Orri_Hallam_Street
    Asked on June 25, 2021 at 06:18 AM

    I've lost my all time tab on the toolbar how do I put it back in??



    This is a re-post of a comment on How to Use Different Filters to Easily Manage Your Data in Jotform Tables

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    Zahra_S
    Answered on June 25, 2021 at 08:35 AM

    Hi there,

    I checked your form but couldn't view the submission page as it is encrypted. I assume you are referring to a tab with filtered submissions.

    The only way to get it back is by applying the filter again and create a new tab by following this guide:  How to Use Different Filters to Easily Manage Your Data in Jotform Tables.

    I hope this helps. Please let us know if you need further assistance.

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    Orri_Hallam_Street
    Answered on June 25, 2021 at 08:38 AM

    Creating the tab doesnt bring the filter button back. It's the button itself which allows me to filter the days i'm viewing that I have lost.

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    ashwin_d
    Answered on June 25, 2021 at 09:41 AM

    Do you mean to say that you are not able to select "All time" search option in table? Please check the screenshot below on how to add all time option:

    1624628439_60d5dcd70faf3_allTimeFilter.g

    Hope this helps.

    Do get back to us if you have any questions.

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    Orri_Hallam_Street
    Answered on June 28, 2021 at 03:05 AM

    I am missing that filter tab altogether.

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    Orri_Hallam_Street
    Answered on June 28, 2021 at 03:07 AM

    1624864052_60d97534cdc91_Screen Shot 202

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    ashwin_d
    Answered on June 28, 2021 at 05:02 AM

    Thank you for sharing the screenshot. It seems you have enabled encryption in form. Please note that search and filter option is not supported in encrypted form and that is the reason why you are missing the filter options in table.

    Hope this helps.

    Do get back to us if you have any questions.

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    Orri_Hallam_Street
    Answered on June 28, 2021 at 05:48 AM

    I don't understand this because my form has always been encrypted and previously I have been able to filter my submission results, so has there been a new update that prohibits encrypted forms from doing so?

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    Kenneth_C
    Answered on June 28, 2021 at 08:40 AM

    Hi there,

    There has not been an update or reported issue relating to this.

    Can you please try to access the tables using another browser(private window/incognito mode) or device?

    Let us know if the issue still persists?

    Best.