PDF file issues

  • Profile Image
    Alison Freestone 
    Asked on June 25, 2021 at 07:58 AM

    Hi I created a new form by importing a pdf and it looks fine when send out but when it comes back and I download it it doesn’t download as my form but the pdf style there is no option to download as new file pdf like my others? I have attached pics please help?

  • Profile Image
    Billy_G
    Answered on June 25, 2021 at 09:26 AM

    Hi there!

    I hope you're doing well and thanks for reaching out.

    Please share with us the URL to the form so we can further investigate. Additionally, it appears that the images you wanted to attach to your message are missing. If you can send them again, we would greatly appreciate it.

    We look forward to hearing from you.