I have a problem with the Save and Continue feature.

  • Profile Image
    FestivalDirector
    Asked on June 25, 2021 at 08:09 AM

    Hey there ,


    I have a problem with the Save and Continue feature.


    https://form.jotform.com/210924829087463


    The email is not getting triggered to the recipient ON SAVE .


    I already checked if the email is selected as recipient email.


    Kindly help

  • Profile Image
    Patrick_R
    Answered on June 25, 2021 at 09:26 AM

    Hi! I just checked your form's save email functionality; it is working as expected. Please note that if you're logged-in and then pressing the SAVE button; this save email will be sent to the email address attached with Jotform account.

    So, I'll suggest you to try again from a different browser on which you're not logged-in to your Jotform account.

    Let us know if you face any issues.

    Thank you!