Mobile App: The submissions view only displays answers to some of my form questions

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    Asked on June 25, 2021 at 03:20 PM

    If I download the submission it displays everything, but if I try to view it by clicking on submissions or by selecting view next to one submission to view the pop out, it only displays some of the questions, and they are out of order.

    I am having a lot of issues with the app so now I view on my computer. However, having to download each submission to view it is cumbersome.

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    Answered on June 25, 2021 at 08:28 PM

    Hi, thank you for contacting support.

    Could you please provide us with the device details and the Jotform app version you are using?

    Could you also please try to sync the data manually on your app settings?


    Please give it a try and let us know how it goes.