Notification email has no subject line or body

  • Leah_Smith
    Asked on June 25, 2021 at 9:31 PM
    A notification email is sent to the end user when their form is approved or denied however there is nothing in the subject line or body of the email that states either. Is there a way to notify the end user that the form has been approved or denied within that email?
  • Jovanne JotForm Support
    Replied on June 25, 2021 at 9:42 PM

    Hi,

    You can edit the subject and body line manually in the approval email notification.

    1624671683 60d685c3b95a9  Screenshot 10

    Please check and let us know how it goes.