What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there a way to make the jotform mobile friendly?

    Asked by Lisa Torres  on January 16, 2014 at 12:56 PM

    Our users are having a hard time filling out their form from their mobile device. Some even have issues with their pc's. Is there something they are doing wrong? Also, is there a way to have a mobile format that the guests can fill out using their smartphones? I look forward to hearing from you soon! 

    Our jotform is registered under south beach vacation rentals and the owner's name is Michael. 

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 16, 2014 at 07:52 PM

    Can you please try adding this code in your HTML page, before the  </head> tag.

    iframe, iframe#JotFormIFrame { height:550px !important; }
    <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" />

    Then add the code below in your form styles (use this guide)

    @media only screen and (max-device-width: 480px) {
    iframe,.form-all { height:500px !important; } }

    If this solution does not work, we would like to inspect the webpage where the form might be showing, in order to provide you a better solution