Problem with rules on redirect

Create your own downloadable app without any coding. Learn more

foxreward
Asked on January 16, 2014 at 05:22 PM

I am having an issue with your form.

I have set the form up to redirect to an external url once all the rules have been met.

The rules are all of the forms need to be filled in completely before redirecting.

I have tried for hours, and the form does not follow the rule at all.

If I hit the submit button it automically redirects me.

Is this a bug?

Page URL:
http://www.foxreward.com/starter
Elton

Jotform Support

Answered on January 16, 2014 at 09:11 PM

Hi,

You have a custom URL as your thank you page, this is the reason why your form always redirects to your custom thank you URL even if the conditions are met or not.

This is your current setup:

You should use the default thank you or thank you message just like the following:

Now test your form, it should only redirect to your custom URL once the conditions are met.

Regards!
Welvin

Jotform Support

Answered on January 17, 2014 at 04:19 AM

Unfortunately, we are not able to see your reply here. Kindly access the thread and post your last reply.

http://www.jotform.com/answers/318551

Thanks
foxreward
Answered on January 17, 2014 at 10:29 AM

Thank you for your quick and effective support!