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  • Profile Image

    Alignment of Notification Email

    Asked by Imageoasis on January 16, 2014 at 06:29 PM

    hello there,

    i have recently started using your website for my business inwhich i am very happy that i have.

    But i am having an issue with me current form/survey which my clients are filling out, once the aplication i completed and sent back to me the alignment is very off and some of the subject lines are missing what can i do to fix it?

    Page URL:
    http://www.rentbook.net.nz/#!apply-online/cuda

    Screenshot
    alignment survey hello and
  • Profile Image
    JotForm Support

    Answered by Welvin on January 16, 2014 at 11:02 PM

    Hello,

    Usually happens when having a few sentences as your field label(s). You can increase the width of the column or the individual rows. In your form notification wizard, click the HTML Source icon to open the Source Editor > Search for the field label > Increase the width:

    Make sure to click "Update" from the editor to save the changes. 

     

    You can also modify the field label from the settings, make it short. You can say "Payment Agreement" for the Payment Terms and "Terms and Conditions" for the Terms and Condition field. However, not adviseable if you want to have this on print outputs.

    Thanks

  • Profile Image

    Answered by Imageoasis on January 18, 2014 at 03:30 AM
    Hello.
    sorry im abit of a computer dummy and I searched all over the place within the created form, but had no luck in finding anything with "notification wizard or HTML source".
    I am a little confused about the form because the preview looks perfect, but when it is completed and sent back to me via email it looks very different.
    I have attached photos for top and bottom half of the jotform preview and what it looks like in my email.
    Thanks for your quick reply,

    Kind Regards
    Lisa

    Question
    Answer

    Which property are you applying for?


    Move in date required
    01-18-2014

    Number of Adults


    Number of children


    Total Vehicles


    Reason for moving


    Preferred Tenancy
    3 Months

    Do you have any pets?
    No

    If selected "Yes" To pets please specify:


    Title
    Select

    First Name
    mmmm

    Last Name
    mmm

    Birth Date


    Current Address
    mmmm

    Email address
    mmm

    Identification Type
    Select

    Home number
    mmm

    Mobile number
    02100

    Currently working?
    No

    Name of workplace


    Occupation


    Work place phone number


    Work place phone number


    Do you have a partner or second applicant applying for tenancy?
    Yes

    Title
    Select

    First Name


    Last Name


    Birth Date


    Current Address


    Email address


    Home number


    Mobile number


    Identification Type
    Select

    Occupation


    Name of workplace


    Last name
    22

    Moblie number
    02

    First name
    lzka

    Email
    ,a,

    First name
    mamma

    Last name
    mamam

    Moblie number
    mamma

    Email
    mamam

    I am willing and able to pay the appropriate fee(s) if my application is successful and an agreement is offered to me
    Yes

    I certify that all the above particulars are true and correct. I authorise Rentbook Properties to contact my references and carry out a credit check on the applicant. This information is for Rentbook Properties use only. I understand that this information may be used in the future to locate my whereabouts if an agreement takes place or is breached for some reason
    I Accept the Terms and Conditions

    Name


    Date
    01-18-2014

    Currently working?




    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on January 18, 2014 at 11:36 AM

    Hi Lisa,

    Unfortunately, our forum cannot accept email attachments. Please upload it instead: How to upload and add screenshots to support forum?.

    Even your form is customized on its entire view, the overall result to the notification email would always come into two columns, question and answer. This columns have a static width, but you can change it per instructions given above my first reply.

    For Accessing notification email: 

    1. While editing your form, click on "Setup and Embed" tab on the form builder toolbar. Click "Email Alerts" button

    2. Select and Click your "Notification"

    3. You will be able to see the settings. Click the HTML Editor button from the settings to open up the wizard for HTML Source Editor (screenshot given to my first reply above).

     

    Anyway, I modified it for you. Kindly submit a test entry to the form and see the output. Let me know if that sounds good or not.

    Thanks