Contact Enterprise: Contacting Sales Team

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    mymail8729
    Asked on June 28, 2021 at 09:57 AM

    I am trying to contact the sales team and get the following error.

    1624888641_60d9d541c74cb_1624888643_60d9d5432f6a8_

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    roneet
    Answered on June 28, 2021 at 11:11 AM

    Let me forward this to our Enterprise support team. We will get back to you in some time.

    If you have a business email then you may submit a request from that email.

    Let us know if you have further queries.

    Thanks.

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    david
    Answered on June 28, 2021 at 03:57 PM

    Hi,

    Enterprise is intended for use by organizations that would need multi-user accounts. Due to this we disable free email addresses to reduce some of the spam through our contact form.

    A bit of information regarding Enterprise. We have a 5 user minimum for Enterprise with a cost of $79.00 per user per month billed annually. The minimum cost for Enterprise is $4,740.00 per year. This is due to the cost of the dedicated server that is provisioned for each individual Enterprise client. All 5 user accounts are unlimited though.

    If you have any questions about specifics we can definitely help, just let us know. If the pricing is satisfactory and you don't have any specific questions we can have someone from sales reach out to you.

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    mymail8729
    Answered on July 07, 2021 at 10:45 AM

    Understood. It is important that I am able to allow (1) admin to access certain forms. However, I cannot give access to all forms due to confidential info. As mentioned, this is mainly a one-off type thing and we cannot justify the cost.

    To that end, can I share specific forms with a password so that my admin can only see the forms I need her to see?

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    Marco_S
    Answered on July 07, 2021 at 01:45 PM

    Hello there,

    Thanks for reaching out to us.

    Do you need the admin to design the forms? Or access your form submissions? Or both?

    You may check out our Form Collaboration functionality:

    https://www.jotform.com/help/419-understanding-form-collaboration


    If you need the admin to access even your submissions table, you may check out the related guide:

    https://www.jotform.com/help/1010-how-to-share-your-jotform-tables-and-collaborate


    Let us know if you need any further assistance,

    Regards