What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I forgot my password and I am not getting a reset email at my address

    Asked by Al  on January 16, 2014 at 11:10 PM

    It's been a while.

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    JotForm Support

    Answered by ashwin_d on January 17, 2014 at 01:02 AM

    Hello Al,

    Your account username is "aflorini".

    Upon checking I found that your email address was in our bounce list. I have removed it from our bounce it and it should be working fine now. Please try to reset your password again and do get back to us if you do not receive the password reset instructions in your email.

    Thank you!