- jlclaytonAsked on June 28, 2011 at 11:41 AM
I want to transition back to a free acount. When I click the cancel link in my jotform account settings, i get directed to PayPal but then a message apepears within paypal that states:
The unsubscribe button you clicked through is invalid.
I see no way in PayPal for me to cancel the subscription...please help!
- jlclaytonAnswered on June 28, 2011 at 11:46 AM
Nevermind, found this related answer http://www.jotform.com/answers/31857-Can-t-cancel-from-your-service-
Everythign else about JotForm works so well
- JotForm SupportNeilVicenteAnswered on June 28, 2011 at 12:08 PM
Glad that you were able to sort things out. Feel free to ask questions if you can't find them by searching the forum. Thank you for trusting Jotform.