What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Now Jot Form is not saving my work...help!

    Asked by mtrewitt on June 28, 2011 at 11:47 AM

    I did a lot of work this am and tried to save the work.  Jot Form is not saving my work.  I try to exit out and it says "work not saved".

    How do I save?

     

    I have pressed the "save" button several times and put it back on auto save.  But it did not save my work

  • Profile Image

    Answered by mtrewitt on June 28, 2011 at 12:00 PM

    I have pressed the "save" button several times and put it back on auto save.  But it did not save my work

  • Profile Image
    JotForm Support

    Answered by mliz on June 30, 2011 at 04:00 AM

    Hi,

    I opened your account and tested the Auto Save and manual Save on
    one of the test forms. Both worked fine without any problem, I was not able
    to replicate the message "work not saved" upon exit.

    Jotform uses JavaScript for this reason please ensure that it is enabled on
    your browser settings.

    For more information, refer to these pages.

    How to enable JavaScript in IE8

    Firefox JavaScript How-to

    Eneable JavaScript in Chrome

     

    Hope this post helps. If you still get the same issue let us know.

    Regards,
    Mliz