Tailboard Report - Unfillable

Our morning tailboard is unviewable when clicked to complete. We get the information below:

<--- Last few GCs ---> [1795:0x23c2740] 2669 ms: Mark-sweep 38.4 (53.4) -> 31.0 (49.8) MB, 18.2 / 0.0 ms (+ 65.8 ms in 92 steps since start of marking, biggest step 8.3 ms, walltime since start of marking 940 ms) finalize incremental marking via stack guard GC in old space[1795:0x23c2740] 3463 ms: Scavenge 45.9 (57.5) -> 41.1 (60.5) MB, 10.0 / 0.0 ms allocation failure [1795:0x23c2740] 4466 ms: Scavenge 61.2 (72.7) -> 57.6 (91.2) MB, 29.4 / 0.0 ms allocation failure <--- JS stacktrace ---> Cannot get stack trace in GC. FATAL ERROR: NewSpace::Rebalance Allocation failed - process out of memory 1: node::Abort() [/bin/node8] 2: 0x11e7fec [/bin/node8] 3: v8::Utils::ReportOOMFailure(char const*, bool) [/bin/node8] 4: v8::internal::V8::FatalProcessOutOfMemory(char const*, bool) [/bin/node8] 5: 0xad2f0b [/bin/node8] 6: v8::internal::MarkCompactCollector::Evacuate() [/bin/node8] 7: v8::internal::MarkCompactCollector::CollectGarbage() [/bin/node8] 8: v8::internal::Heap::MarkCompact() [/bin/node8] 9: v8::internal::Heap::PerformGarbageCollection(v8::internal::GarbageCollector, v8::GCCallbackFlags) [/bin/node8] 10: v8::internal::Heap::CollectGarbage(v8::internal::AllocationSpace, v8::internal::GarbageCollectionReason, v8::GCCallbackFlags) [/bin/node8] 11: v8::internal::Factory::NewRawTwoByteString(int, v8::internal::PretenureFlag) [/bin/node8] 12: v8::internal::String::SlowFlatten(v8::internal::Handle, v8::internal::PretenureFlag) [/bin/node8] 13: v8::internal::parsing::ParseProgram(v8::internal::ParseInfo*, v8::internal::Isolate*) [/bin/node8] 14: 0xd999db [/bin/node8] 15: v8::internal::Compiler::GetSharedFunctionInfoForScript(v8::internal::Handle, v8::internal::Handle, int, int, v8::ScriptOriginOptions, v8::internal::Handle, v8::internal::Handle, v8::Extension*, v8::internal::ScriptData**, v8::ScriptCompiler::CompileOptions, v8::internal::NativesFlag) [/bin/node8] 16: v8::ScriptCompiler::CompileUnboundInternal(v8::Isolate*, v8::ScriptCompiler::Source*, v8::ScriptCompiler::CompileOptions) [/bin/node8] 17: v8::ScriptCompiler::CompileUnboundScript(v8::Isolate*, v8::ScriptCompiler::Source*, v8::ScriptCompiler::CompileOptions) [/bin/node8] 18: 0x121b49e [/bin/node8] 19: v8::internal::FunctionCallbackArguments::Call(void (*)(v8::FunctionCallbackInfo const&)) [/bin/node8] 20: 0xb7aecf [/bin/node8] 21: v8::internal::Builtin_HandleApiCall(int, v8::internal::Object**, v8::internal::Isolate*) [/bin/node8] 22: 0x223b374842fd timeout: the monitored command dumped core Aborted

Hi, thank you for contacting support.

Could you please give us more details about your concern so we can assist you properly?

Are you perhaps referring to this form https://www.jotform.com/form/200694907695064?

I have checked the form and its submission data, and they seem to be working fine on my end.

Could you please try clearing your browser cache or try it on a different device and check if the issue persists?

We look forward to your response.

Our employees are trying to complete that form. Every single one of them (all using different devices) are getting the same error as do I -

This is the error:

<--- Last few GCs ---> [1795:0x23c2740] 2669 ms: Mark-sweep 38.4 (53.4) -> 31.0 (49.8) MB, 18.2 / 0.0 ms (+ 65.8 ms in 92 steps since start of marking, biggest step 8.3 ms, walltime since start of marking 940 ms) finalize incremental marking via stack guard GC in old space[1795:0x23c2740] 3463 ms: Scavenge 45.9 (57.5) -> 41.1 (60.5) MB, 10.0 / 0.0 ms allocation failure [1795:0x23c2740] 4466 ms: Scavenge 61.2 (72.7) -> 57.6 (91.2) MB, 29.4 / 0.0 ms allocation failure <--- JS stacktrace ---> Cannot get stack trace in GC. FATAL ERROR: NewSpace::Rebalance Allocation failed - process out of memory 1: node::Abort() [/bin/node8] 2: 0x11e7fec [/bin/node8] 3: v8::Utils::ReportOOMFailure(char const*, bool) [/bin/node8] 4: v8::internal::V8::FatalProcessOutOfMemory(char const*, bool) [/bin/node8] 5: 0xad2f0b [/bin/node8] 6: v8::internal::MarkCompactCollector::Evacuate() [/bin/node8] 7: v8::internal::MarkCompactCollector::CollectGarbage() [/bin/node8] 8: v8::internal::Heap::MarkCompact() [/bin/node8] 9: v8::internal::Heap::PerformGarbageCollection(v8::internal::GarbageCollector, v8::GCCallbackFlags) [/bin/node8] 10: v8::internal::Heap::CollectGarbage(v8::internal::AllocationSpace, v8::internal::GarbageCollectionReason, v8::GCCallbackFlags) [/bin/node8] 11: v8::internal::Factory::NewRawTwoByteString(int, v8::internal::PretenureFlag) [/bin/node8] 12: v8::internal::String::SlowFlatten(v8::internal::Handle, v8::internal::PretenureFlag) [/bin/node8] 13: v8::internal::parsing::ParseProgram(v8::internal::ParseInfo*, v8::internal::Isolate*) [/bin/node8] 14: 0xd999db [/bin/node8] 15: v8::internal::Compiler::GetSharedFunctionInfoForScript(v8::internal::Handle, v8::internal::Handle, int, int, v8::ScriptOriginOptions, v8::internal::Handle, v8::internal::Handle, v8::Extension*, v8::internal::ScriptData**, v8::ScriptCompiler::CompileOptions, v8::internal::NativesFlag) [/bin/node8] 16: v8::ScriptCompiler::CompileUnboundInternal(v8::Isolate*, v8::ScriptCompiler::Source*, v8::ScriptCompiler::CompileOptions) [/bin/node8] 17: v8::ScriptCompiler::CompileUnboundScript(v8::Isolate*, v8::ScriptCompiler::Source*, v8::ScriptCompiler::CompileOptions) [/bin/node8] 18: 0x121b49e [/bin/node8] 19: v8::internal::FunctionCallbackArguments::Call(void (*)(v8::FunctionCallbackInfo const&)) [/bin/node8] 20: 0xb7aecf [/bin/node8] 21: v8::internal::Builtin_HandleApiCall(int, v8::internal::Object**, v8::internal::Isolate*) [/bin/node8] 22: 0x223b374842fd timeout: the monitored command dumped core Aborted

Hi,

Could you please share with us a screenshot of the error you see on your end?

GUIDE: how-to-post-screenshots-to-our-support-forum

Is the form embedded on a site? If so, could you also please share the site URL so we can check?

Can we also send a test submission to the form so we can try to replicate the issue?

We look forward to your response.