What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Maxed out Free Account

    Asked by Cpointcc on June 28, 2011 at 12:33 PM

    What happens if I have a free account and I get more than 100 users signed up.  Do I have an option to upgrade or do I loose any user information?

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    JotForm Support

    Answered by mliz on June 30, 2011 at 03:44 AM


    Once you reach your submission limit, your forms will be disabled for
    the meantime. It will only be reactivated until you either upgrade your
    account or wait for the next month when your counter resets to zero.

    You will not loose any previously submitted data. Before your forms are
    about to be disabled you will receive a notification email. An option
    for you to upgrade will also be available once you login to your account.

    Let us know if you have further questions.