How can i fix or delete the broken image tags on my Paypal Order form?

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    Asked on June 28, 2011 at 12:45 PM
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    Answered on June 30, 2011 at 07:45 AM

    I visited your page, scrolled to the bottom and submitted the paypal order form. It worked fine and I was asked to pay the amount. So, I am not sure what you mean by the browken image tags?

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    Answered on June 30, 2011 at 08:24 AM

    Hi Aytekin,

    I'm curious about your support schedule. Here you are responding a question about something which you cannot reproduce but my question from yesterday is ignored.


    Let me reproduce it here in hope it will get more atention:

    I need to download my submissions, I've tried downloading in Excel and CSV with no luck. I also have an Excel report which isn't working.

    I've been having problems downloading submissions this month. Sometimes a download dialog appears but it closes when I click the download button, other times nothing appear at all.


    I look forward to hearing from you soon.

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    Answered on June 30, 2011 at 10:41 AM


    Sorry if you felt your concern was ignored. Each thread in the support is important to us, and more important for us to provide a resolution or at least a workaround to your issues.

    I have already responded to two of your posts regarding the same issue. I hope you already read them. If you have time, kindly try the workaround I suggested and let us know if it works fine for you or not so that we can further assist you.

    Thank you for using JotForm!