Just subscribed, while can't access my acount

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    Asked on June 29, 2021 at 12:45 PM

    Dears, kindly be informed that I can't access my account, it stated "Login failed - The username or password you entered is incorrect. Please try again.".by trying to make forget password I didn't get any e-mail (even in my junk folder) please assist the soonest

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    Answered on June 29, 2021 at 06:21 PM

    Greetings, Karas 👋

    Thanks for contacting us.

    I did check your account under kar********ed@c***g.com and there's no account related to this email.

    Kindly, could you provide us with the link to any of your forms? Also, maybe you have any other emails?