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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Graphs Blank - Client Advises Me

    Asked by markashton on January 17, 2014 at 02:58 PM

    Hi,

    Check this: http://demomr.myresearch.info/report/30414888533054

    Totally blank when there's loads of data associated with it

    What the hell is going on with this?

    Mark

    check
  • Profile Image

    Answered by markashton on January 17, 2014 at 03:11 PM

    This works: http://www.jotform.com/report/31973752897068

    This doesn't: http://demomr.myresearch.info/report/31973752897068

    Related to the custom domain problem

    Please fix ... I've got someone on my back - client let me know about it.

    thanks

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    JotForm Support

    Answered by TitusN on January 17, 2014 at 03:47 PM

    Hello Mark, 

    We truly apologize for the inconvinience. 

    The issue is already escalated, and is being treated with urgency.

    Please track the progress on this thread: http://www.jotform.com/answers/318988

     

  • Profile Image

    Answered by markashton on January 18, 2014 at 11:00 AM

    No ... let's keep it on this thread ... the phenomena is different ... and needs to be tested to be able to state that it is resolved ..

    I see no change ... what kind of dickinjg around was done with the stable version when it did work?

    My clients can't see any of their data.

    When will it be fixed ?

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    JotForm Support

    Answered by NeilVicente on January 18, 2014 at 12:21 PM

    Fixed.

  • Profile Image

    Answered by markashton on January 18, 2014 at 12:54 PM

    Genius ;-)