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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not displaying in Firefox 5.0 for Mac

    Asked by gmsla on June 28, 2011 at 01:17 PM

    I've created a JotForm that renders properly in both Chrome and Safari on a Mac, but not in Firefox 5.0:

    <script src="//form.jotform.com/jsform/11735722046"></script>

    I've attached the link and a screenshot of how it displays in Firefox.

    I've also tried some suggestions from other Support Forum questions about Firefox including combinations of the following:

    - Resizing the form width

    - Adjusting the div height and width in my page css

    Any insight you can provide will be extremely helpful.




    Page URL:

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    Answered by gmsla on June 28, 2011 at 04:46 PM

    Although JotForms is a great service that I will be using in the future, I moved over to another form tool to deal with the issue for this particular form. I guess you could call this question resolved.



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    JotForm Founder

    Answered by aytekin on June 30, 2011 at 08:35 AM

    We are sorry to see you go. We checked this form on Firefox 5 and we were not able to re-create the problem.


    Do you still see the problem?