Paypal has confirmed that I am attempting to log into Paypal on your po

  • EMusicMaestro
    Asked on June 29, 2021 at 4:06 PM

    Paypal has confirmed that I am attempting to log into Paypal on your popup form using the correct PayPal login details. I can log in successfully at Paypal with these details but the form on Jotform will not accept them for purposes of linking my accounts. My Paypal user name is the same as my jotform name and I'm using the same email address. I have had several attempts and wasted much time. Please advise asap .

    The Paypal popup says :

    Some of your information isn't correct. Please try again.

  • John Support Team Lead
    Replied on June 29, 2021 at 10:55 PM

    To clarify, are you referring to this form: Learn to Sight Read: Piano UK online store?

    If so, I can see that the account is already connected to your PayPal account:

    1625021667 60dbdce3cb0b0  Screenshot 10

    I assume you were able to configure the integration already.

    Let us know if you still need further assistance.