Please cancel my account and refund my payment

Dear Customer Service Rep:

When I signed up for Jotform annual plan, I was told that you had a 30 day money back guarantee. After working with Jotform almost every day, I know that it is not the proct for my needs.

Please refund my $174 payment to my credit card ASAP.

Thank you very much for your assistance.

‘Diana MASCARI

Hi Diana, thank you for reaching us.

As per request, I have canceled your current subscription, downgrade your account to free, and issue a refund. Kindly allow 5-7 business days for it to be reflected back on your account.

Let us know if you require other assistance.