Disabled Account

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    Asked on June 28, 2011 at 02:33 PM

    Dear Lady's and Gentleman

    You have informed me about the maximum use of 10 SSL Forms / month. So I changed the forms to normal submissions, an how I can read on your front page, with the account I can use 100 submissions / month.

    So why do you disable my account?


    Thanks for your quick response.


    Greetings user: "agrotec"

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    Answered on June 30, 2011 at 07:10 AM

    Your account was disabled because you had 10 SSL form submissions. Regular Free accounts have 100 submissions/month, but the limit is only 10 if you use SSL forms.

    I now re-enabled your account. You should probably use non-SSL forms so that you do not go over the 10 limit again.

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    Answered on August 22, 2011 at 02:54 PM

    my account was also disabled and I changed my forms from SSL to normal, because i clicked by mistake the secure form box but the forms stayed SECURE eben after the switch!

    I want the data of my forms, I`ve been using jotform for years and today everything is gone!


    English isn`t my first language so sorry fore any bad spelling

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    Answered on August 23, 2011 at 01:24 AM


    I have reactivated your account. Thank you for being a loyal Jotform subscriber!

    Please let us know if we can be of further assistance.