How can I view encrypted forms?

Hi there,

Unfortunately I mistakenly turned on the encrypted option for the latest form I created and even though I turned it off now I cannot see the previous submissions as they are encrypted. Is there any way I can view those, please?

Thank you,

Matteo

Hi Matteo, the only way to view your encrypted submissions is when you enable the form encryption again and using the same private key to decrypt the data.

May we know when you enable form encryption, it says "You already have a saved public key"?

Guide:https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them#How-Can-I-Decrypt-the-Data-from-the-Email-or-Through-the-Submissions-Page

Let us know how it goes.